It was founded in 1970. Feb 4, 2023. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . Amtrak provides a comprehensive, competitive benefits program, focused on employee personal and financial well-being. Four Seasons Hotels and Resorts | Luxury Hotels | Four Seasons This guy did everything you needed before you even asked him. Travel date December 02/22. 800-872-7245. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. As a result, my wife had to bring my son back to LA where both of us had to take off of work to try and resolve this issue. Save up to $500 on your next rail vacation before March 3rd! I am a regular traveler between Ventura County and San Diego County. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. The food was excellent which was a big surprise, and the chef even came out and told me how it was prepared. Website: Amtrak. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Search. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. Log In. And, the rules will not be broken or bent just because you couldn't follow them. What is Amtrak's email addresses? As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. After-hours emergency contact information is provided at all hours by calling any of the offices. Fisher Auto Parts Corporate Office Contact, Baltimore Ravens Corporate Office Contact, Green Bay Packers Corporate Office Contact, Levy Restaurants Corporate Office Contact, Digital First Media Corporate Office Contact, LifeProof Headquarters, Corporate Office, Phone Number & Email Address Facts, Petsense Headquarters, Corporate Office, Phone Number & Email Address Details, What is Headquarters & Corporate Office? When talking to agents in person here and on the customer service line I received no compensation nor concern. amtrak. A two-week advance reservation generally offers the best rates. After being trapped on the train for 72 hours. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. amtrak. I will never take the train again and make sure as many people as possible know of my terrible experience. Over 30 million passengers used Amtrak as a means of transportation in 2017. Call picked up by a real person YES. And don't forget to join the conversation on Facebook and Twitter. eCorporateOffices. Create the perfect train vacation designed exclusively for you, by you! OUTRAGEOUS!!! I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. They put me off the train in the rain in Van Nuys. Office for Civil Rights, Chicago Office U.S. Department of Education John C. Kluczynski Federal Building 230 S. Dearborn Street, 37th Floor Chicago, IL 60604 Telephone: (312) 730-1560 Facsimile: (312) 730-1576 Email: OCR.Chicago@ed.gov: New Jersey, New York, Puerto Rico, Virgin Islands Office for Civil Rights, New York Office Now they say send another letter if I disagree! Shortcut: N/A - Edit. We also have future trips, because my surgery will be coming up. The other patrons were only asked to go to the end of the car, our experience was much different. My email address is [protected]@gmail.com. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. Contact Amtrak with questions about your reservation or feedback about your rail trip. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. Amtrak Baggage Room. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Stop in to get expert travel. Q: What are the coordinates of the Amtrak Headquarters? It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. 0-800 77 537 . Washington, DC 20002. My name is Timothy Ceballos. A trip that should be four hours plus a bit is now five hours plus a bit. Please reverse. Sincerely,Michael Bondbonded1@hotmail.com. 1 number and 1 special character. Amtrak website. 10/27/2021. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. see below for the phone number.) If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. . Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com It was a return trip from Kansas City, Mo to Chicago, Il the original trip was schedule for 7am was delayed to 2pm. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. As a little girl, I loved the trains; not now!!!!!!!!!!! It was founded in 1970. And there still were a ton of seats even after I departed! The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Send us your comment, question or suggestion, or make a request. How can I learn more about the Travel Protection you offer? Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. For all MTA services, dial 511, the New York State transit and traffic line. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. Explore the spectacular Canadian Rockies by rail with these chart-topping vacations. Amtrak Business Office at 400 W 31st St, New York, NY 10001. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. Customer Service Number: 1-800-872-7245. I'm so sorry others have not had good exeriences. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. 24. It is gross - please Mr. Boardman could Amtrak please clean the cars? Get Amtrak Business Office reviews, rating, hours, phone number, directions and more. (312) 542-8381. metraboard@metrarr.com. If I could rate ZERO stars, i would. 2.5 months ago took a trip to CO from Il. Nor are they personal care providers. . Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Saigon Tower Office Building Ground Floor, Suite 102 29 Le Duan Boulevard, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3822 3365 Fax: +84 28 3822 3465 Email: reservationsgn@thaiairways.com.vn Office Hours Monday to Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. Fax: 1-202-906-3000. Amtrak screws up and NJ Transit looks like the loser. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! We'll be in touch as soon as we can. This has been the worst travel experience I have ever had. A Amtrak Business Office has a 3.0 Star Rating from 7 reviewers. 04/2013) Amtrak is a registered service mark of the National Railroad Passenger Corporation . You can find contact details for Amtrak above. Passengers may book travel via ww.amtrakvirginia.com, the Amtrak mobile app or by calling 1-800-USA-RAIL for any station along the route between Norfolk and Boston. 01-800 912 4668; Costa Rica. Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. Where Is the Amtrak Corporate Office? We just want you to have a good trip." Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. Initial Amtrak complaints should be directed to their team directly. The ride was comfortable and the attendants were very professional. I plan to travel Amtrak again in the future. Unlike planes the trains are clean, comfortable and generally on time. You can reach customer service at 1-800-872-7245. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. Sent to Chicago 4 hours from my stop. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. If you and your family travel extensively, as you stated, then you are aware of such rules. Amtrak Vacations is a proud part of the Railbookers Group family of brands. amtrak. Required fields are marked *. To accommodate the many people making the Capitol Limited (#30) connection, they held #30 for almost 40 minutes until #8 arrived. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. I'm being charged on my debit card for dinning charges 3 months after my trip and all they have is an automated phone service that can't help you . After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Why would the train car smell like a toilet at 5:30 am? Want to download our brochures or maps? Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Reserved a bedroom. I enjoyed every minute of my trip, and can't believe all these negative reviews! Write A Review; Edit; 1723 . Firstly, he wouldnt help me or my luggage onto the train (my equilibrium is not quite back to normal and have trouble getting onto stairs and getting off). My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! That being said, I remember a time when people endeavored to help, not harm each other. 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