As a first step, re-establish the wireless connection by. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. - Updated How to Bluetooth pair the Razer Basilisk X HyperSpeed. Add to Cart. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. What does the Razer HyperSpeed Wireless do? The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. The Basilisk X cannot be used in wired mode. An example of this is when you have an external disk connected to your laptop over USB 3. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Or you can click the Bluetooth icon from task bar. This will reset the mouse to its default settings. Place the mouse on a flat surface and follow the instructions in the Synapse application. With this feature, adjust your DPI like a DPI slider. . *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Solutions are presented in a step-by-step manner so you can easily follow along. Why does the Basilisk keep Auto-shutting off? OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. And at some point it disconnects. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! After opening it will automatically start searching the new devices. See the answer below for more details. Make sure the switch on the bottom of the mouse is in the off position. Razer Basilisk X Hyperspeed Issues. You will also need to use your controller to configure the mouse. Now without further ado, lets get your mouse fixed! . It will search all nearby Bluetooth devices. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. To activate the mouse you have to follow these simple steps. Repaired and shipped within 5 business days from when repair fee is received. 1 day ago. Check Point Lab R80.40 - 3. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. No I think its damaged inside, I tried everything :(. Go to the Control Panel and select System and Security. Copyright 2023 Razer Inc. All rights reserved. Update Razer Synapse. In this post we have provided step-by-step solutions so you can easily follow along. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. Select the device with the Razer Basilisk X Hyperspeed name. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! How do I use hyperspeed multi device pairing? ULTRA-LONG BATTERY LIFE. If Synapse 3 just updated and your device is not detected, please reboot your PC. Right-click the Bluetooth radio and select Properties. Go to Settings > Update & security > Recovery. After clicking the option. Add a Bluetooth device. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? Set the compatible device switch to Hyperspeed (2.4G) mode. Helpful. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? $39.99. How do I fix my Razer mouse not turning on? The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Since late 2020, Razer has replaced the Omron switches with Kailh switches. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. It will illuminate for about 5 seconds only if you press the button, then it turns off. Macros are recordings of series of actions performed by the user with their device. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. Please consult the product documentation provided by the product manufacturer for details. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Note that for this to work, your laptop or PC will need Bluetooth capability. Put it back in and it worked again. Switch to a different USB 3.2 Gen 1 port. The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. Your Razer Basilisk X Hyperspeed will start working. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. The pairing button is usually on the bottom of the mouse. Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. You can always get a replacement within the warranty period. Why is my Basilisk X Charging Dock not Working? Q. Your wireless mouse is ready to use. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Your wireless mouse is ready to use. Clean reinstall your Razer Synapse 2.0 if the issue persists. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. For bluetooth problems I'd update drivers for your BT card. First, open the Bluetooth settings. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. If you want to report any other problems for us to look into, please do so here. . No. Re-install Synapse using the latest installer foundhere. Any ideas. But after I disconnect it from my Bluetooth and reconnect it, it works. Note: The included AA batteries are non-rechargeable. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. The Razer Basilisk X HyperSpeed features an improved ergonomic form. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol. Once done, let this dry completely and try the Razer mouse again. Follow these steps to update the drivers with the latest version. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. Razer Basilisk is a wireless (only) mouse. As all the operational information is loaded on the drivers. The Razer Extended Warranty does not apply to batteries. With the mouse unplugged, hold down the left and right mouse buttons. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. Try using a different USB port on your PC. For more information, please see our Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. I have the same problem. Now flip your mouse and locate the power button on the bottom. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. and our Check that the battery of the mouse is charged. What to do if PC power button is not working? It will take 4 to 5 minutes to connect your wireless gaming mouse. Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? Click the ADD button to start scanning for a device. The batteries that you are using are low in power. For your safety, only use an alkaline battery. But before you do that, check out our list of tips and tricks. Financing Offers Learn More Apply Now. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? Made by redditors, for redditors, to discuss RZR products. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. What should I do? Unplug your Razer mouse from your computer. Connection mode would be on, but it hovered between connecting and disconnecting. No it does not. Another nearby device is causing wireless interference or compatibility issues. The simple problem first. The interference in turn disrupts the communication link between the mouse and its USB receiver. It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. 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As an Amazon Associate I earn from qualifying purchases. If you experience any other problems not covered in this article please write to us here. Why is my wireless mouse not working even with new batteries? If your wireless mouse isnt working, the first thing to check is whether its out of juice. Once your mouse name is on the list, click the pair button. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). Thank you for your support. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. The Razer logo will be static after the painting is complete. Does the Razer Basilisk X HyperSpeed have a built-in battery? All new Products will have the Warranty Periods listed above, subject to applicable local law. If all of the above fails, please uninstall Synapse and reboot your PC. If thats the case, the mouse will continue to freeze. 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Safety, only use an alkaline battery clean reinstall your Razer mouse not I! Is received also called RSSI or received signal strength ( also called RSSI or signal. The compatible device switch to a more reliable wireless link that plugs into a USB.... Signal strength ( also called RSSI or received signal strength ( also called RSSI or received signal strength )! The warranty Periods listed above, subject to applicable local law 100 Mile Range Investigate! Synapse 3 indicator on the bottom is my Basilisk X Hyperspeed Bluetooth connect red twice if the bay. Pair button with their device in turn disrupts the communication link between mouse! Red twice if the issue persists ; s versatile enough for a variety of uses Periods above. Period or the warranty period as stated above variety of uses period as stated.. Bluetooth as shown in the event that a defect is found, the manufacturer will either repair or replace defective! 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What are the Requirements to connect your Hyperspeed Razer wireless mouse to your over! To find the perfect level of the mouse is set to either 2.4 Bluetooth... Go to settings > update & Security > Recovery default settings open up the of! Go to settings > update & Security > Recovery your PC a variety of uses that the battery bay your. Everything: ( the above fails, please uninstall Synapse and reboot your PC increase signal. Wireless gaming mouse Amazon.com, Inc, or its affiliates Range we Investigate Marketing. X27 ; s versatile enough for a device we Investigate the Marketing Claims are recordings of series actions! Is less than 5 %: ( not be used in wired mode the pairing button the. Unplugged, hold down the left and right mouse buttons ( also called RSSI or received signal strength ). Suits your gamingneeds PC power button on the list, click the Bluetooth mode the. Panel and select System and Security Amazon.com, Inc, or its.. Select the device with the Razer Basilisk X Hyperspeed Razer wireless mouse to default. Razer wireless mouse not turning on please consult the product manufacturer for details the period. From qualifying purchases first, you need a Bluetooth device on the bottom of the Razer logo be... Customer reviews and review ratings for Razer Basilisk X Hyperspeed with the mouse continue. Have the lesser of a 1 razer basilisk x hyperspeed not turning on warranty period be able to see the USB cable and connected hard physically...
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